Privacy Policy

Updated and Effective on August 17, 2005

At Cygress, we respect and protect the privacy of our customers and those who use our Web sites. We want to give you the comfort and confidence you need to fully participate in our online offerings so that we can better serve your needs. Our Privacy Statement provides details of our approach to privacy and how your personal information is collected and used. This privacy statement only applies to Cygress.com and Cygress.net; it does not apply to other online or offline Cygress sites, products or services. Please read the complete Cygress privacy statement.

As a matter of policy, we do not share your personal information with third parties for their promotional use; however, under limited circumstances as provided herein, information may be provided to third parties to provide services on our behalf or to comply with an order of a court of proper jurisdiction.

We endeavor to protect the confidentiality and security of your personal information by using industry-recognized security safeguards such as firewalls, coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorized alteration. When we ask for sensitive information, such as credit card numbers, we encrypt it as it is transmitted to us.

Cygress employees are trained and required to safeguard your information. We use physical, electronic and procedural safeguards to restrict access to personal information to our employees and agents. In addition, those with access to personal information may use it only for business purposes. We also consistently strive to enhance our security procedures.

By visiting this website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, then please do not use or access our site.

Collection of your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are contacting Cygress, registering and/or purchasing Cygress products or services, or before joining a limited-access premium site, signing up for an event or training, before entering a contest, or ordering e-mail newsletters.

If, for example, you choose a service or transaction that requires payment, such as purchasing a Cygress product or service, we will request personal information that is necessary for billing and/or shipping purposes. Such information may include your name, address, telephone number, and credit card data. When you buy and install a new product, we may ask you to register your purchase electronically. We keep this registration information on file with any information you have already provided to us on previous visits to our Web site.

We use personally identifiable information in the following ways:

To provide you with information about product upgrades, new products, services, newsletters, informative emails, and research on future product ideas or improvements;
To assist us in creating content that is relevant to you;
To provide you with special offers that may be of interest to you;
To assist us in creating better products and services to meet your needs;
To allow you to purchase and download products, obtain access to services or otherwise engage in activities you select; and
To help you quickly find software, services or product information important to you.

We will merge site-visitation data with anonymous demographic information for research purposes, and we may use this information, in aggregate, to provide more relevant content. In some limited-entry sections of Cygress.com, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service, and we will not merge your personal information with site-visitation data.

We occasionally retain third-party companies to provide services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, developing market information and research, sending postal mail, and processing event registration. We will only provide those companies with the information they need to deliver the service, and they are prohibited from using that information for any other purpose, and all such parties are subject to confidentiality agreements with us and other legal restrictions that prohibit the use of the information we provide them.

In addition, Cygress has business partners that provide services, some of which are co-branded. Partner services and sites are clearly identified. When you request any of these products or services, you are permitting us to provide your personally identifiable information to the partner to fulfill your request. The Cygress.com Web site may provide links to third-party sites, such as those of our business partners and online advertisers. While on these sites, Cygress or its partners may collect information about you. Because Cygress does not control the information policies or practices of these third parties, you should review their privacy policies to learn more about how they collect and use personally identifiable information.

Cygress may also disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required under the law or in the belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Cygress or the Cygress.com; (b) protect and defend the rights or property of Cygress and its affiliated web sites, or (c) act in urgent circumstances to protect the personal safety of Cygress employees, users of Cygress products or services, or members of the public. We may also share information with companies assisting in fraud protection or investigation.

Also, in the event Cygress.com or substantially all of its assets are acquired, customer and personal information will be one of the transferred assets.

Your information may be stored and processed in Nigeria or any other country in which Cygress or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise ascribed in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances. Third parties may unlawfully intercept or access transmissions or private communications. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

You agree that we may use your information provided herein about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize the site's content, layout and services. These uses improve the site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while utilizing our site. You also agree that we may utilize your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings and communications relevant to your use of the site. By utilizing this site, you hereby expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out as described in the following section.

Removal from mail or email list

At any time, you can let us know whether or not you want to receive promotional material from us about our products or services. We want to only provide you information you want. If you do not wish to receive such material, you can specify your preference during the information collection process or by contacting us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . When you decide to decline promotional materials, you will still receive service messages (such as order confirmation), subscription renewal notices, legally mandated notices, and critical messages that relate to the ability to use your software or services. Cygress.com may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to your Personal Information

We will provide you with the means to ensure that your personal information is accurate. If you want to access, revise or delete information about yourself, you may contact us by e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or write to us at: Cygress.com Privacy Administrator
Cygress Ltd.
1321 Karimu Kotun St.
Victoria Island,
Lagos, Nigeria.

Children's Personal Information

Cygress.com is a general audience site and does not knowingly request or collect any personal information from children under the age of thirteen (13) . If you are under the age of thirteen (13), you may use this site in conjunction with and under the supervision of your parents or guardians.

Use of Cookies

We use a variety of technologies on our Web site to help us improve our products and services. Among these are cookies; a piece of information that our Web sites provide to your browser when you visit our sites. Cookies are small pieces of information that are stored by the browser on your hard drive. Cookies allow us to track overall site usage and determine areas users prefer. Cookies also allow us to make your visit to our Web site easier by recognizing you when you return and helping to provide you with a personalized experience. You can choose to decline cookies while at our Web site. Declining to accept cookies may limit your ability to access certain areas of the Web site and will limit our ability to provide you with a personalized experience. Most browsers accept and maintain cookies by default. Check the "Help" menu of your browser to learn how to change your cookie preference.

We also keep track of activity on our Web site. We collect information such your IP address, browser type, operating system, domain name, access times, pages you view and referring Web site addresses. We also keep track of how you arrived at our site, any links you click on within our site, and any links you click on to leave our site. These site visitation data are identified only by a unique ID number, and it are never linked with personal information unless a user consents as described previously. Once you leave our site, we do not track you. We use your Web site activity to assist us in offering you a personalized Web experience, assist you with technical support, to maintain the quality of the service, and to provide general statistics regarding use of Cygress.com.

We may access and set cookies using web beacons, also known as single-pixel GIFs, which are invisible graphical images. These web beacons provide us useful information regarding our site such as which pages users access. When we send you e-mails, we may include a single-pixel GIF to allow us to determine the number of people who open our e-mails. When you click on a link in an e-mail, we record this individual response to allow us to customize our offerings to you.

Third parties that sponsor advertisements or promotional information on our Web site may assign a different cookie to you. The information collected is anonymous and is not linked to your personally identifiable information. These cookies may be used to select which ads you see and determine the effectiveness of the advertising. You may choose to decline cookies from third-parties that Cygress does not control. Third party sites operate independently of Cygress.com and have established their own privacy and security policies. You should review third-party privacy policies to learn more about what, why and how they collect and use private information.

To provide you with a seamless experience, we may occasionally use framing. Though your browser may indicate you are at Cygress.com, you may be on a partner's site. To determine which site you are on, right-click on the site and then select "properties." Cygress.com may utilize third parties to perform any of the activities on behalf of Cygress.com described herein.

Changes to this Statement

Cygress will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement and may do so at any time. For material changes to this statement, Cygress.com will notify you by placing prominent notice on the Web site.

Contact Information

Cygress welcomes your comments regarding this privacy statement. Please contact us by e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or postal mail at: Cygress.com Privacy Administrator
Cygress Ltd.
1321 Karimu Kotun St.
Victoria Island,
Lagos, Nigeria.

Cygress Ltd, and each of its partner sites through which Cygress Ltd provides its services ("Partner(s)") agree individually to abide by this Privacy Policy with respect to all Cygress Ltd hosted services and Web pages. The terms "we" and "us" refer to each of Cygress Ltd and our Partners; provided, in no event shall either of Cygress Ltd or our Partners be liable for the other's breach of this Privacy Policy. Our Commitment To Privacy Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available via a link at every point where personally identifiable information may be requested by Cygress Ltd and our Partners.

The Information We Collect

This notice applies to all information collected on the Cygress Ltd Web site, or submitted to Cygress Ltd or any Partner at any time through any of our services on any Partner's Web site. Personally Identifiable Information - When visiting Cygress Ltd's or any Partner's Web site and signing-up for or using an Cygress Ltd powered service on a Partner's Web site, you may choose to supply Cygress Ltd and Partner with information that identifies you personally. This information may include your name and contact information, as well as other demographic or commerce related information.

The Way We Use Information

We use the information you provide about yourself or others to complete the transaction for which it is intended. This may include administering a service such as email, chat, etc., completing an order, shipping a product, or contacting you if you have indicated your permission to do so. We do not share this information with outside parties without your permission except to the extent necessary to administer the services we offer. When we receive email, we use return email addresses to reply with the information requested. Such addresses are not used for any other purpose and are not shared with outside parties. When supplying contact information to Cygress Ltd and Partner you can indicate your preference if you would like to be contacted to receive information and updates about our services or other information pertaining to Cygress Ltd or Partner. Information you submit to us will not be used for this purpose unless you indicate this as your preference. When supplying contact information to Cygress Ltd and Partner you can indicate your preference to participate in the Cygress Ltd program if you would like to receive special offers from other companies that we think may be of interest to you. Information you submit to us will not be used for this purpose unless you elect to participate in the Cygress Ltd program or otherwise consent. We use non-identifying and aggregate information to better design our Web site and services, and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our Web site, or that Y number of men and Z number of women use a certain service, but we would not disclose anything that could be used to identify those individuals unless they indicated this as their preference by participating in the Cygress Ltd program. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures reasonably designed to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never contact those we actually know are under 13, and we never make the personal information of anyone we know is under 13 available to anyone outside of Cygress Ltd or Partner unless required to do so by law. No part of our Web site or services are intentionally structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by logging into your password-protected account and selecting to update your "Profile" or "Personal Info." We use this procedure to better safeguard your information. You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Specific Terms and Conditions

Cygress Ltd and Partner consider email transmitted via our service to be the private correspondence between the sender and recipient. We will not monitor, edit or disclose the contents of a user's private communications, except as required by law, to comply with legal process, if necessary to enforce the Service Agreement, to respond to claims that such contents violate the rights of third-parties, or to protect the rights or property of Cygress Ltd, our Partners, their third party service providers or others. By using the service you agree that technical processing of email communications is and may be required to send and receive messages, to conform to the technical requirements of connecting networks, to conform to the limitations of the Service, or to conform to other, similar technical requirements. By using the service you acknowledge and agree that Cygress Ltd, our Partners and their third party service providers do not endorse the content of any user communications and are not responsible or liable for any unlawful, harassing, libelous, privacy invading, abusive, threatening, harmful, vulgar, obscene, tortuous, or otherwise objectionable content, or content that infringes or may infringe the intellectual property or other

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See Also

Cygress Hosting

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